Greetings from Infosys BPM Ltd.,

We are hiring for Customer Support International Voice Process in Bangalore and Pune.

Please find below Job Description for your reference:

Infosys BPM Ltd. is hiring for (Customer Support - International Voice)

• Job Location: Bangalore
• Qualification: Customer Support- Full time Graduates
• Experience: 1 - 3 Years

Job Description: Senior Process Executive

Location: Bangalore and Pune

Employment Type: Full-Time.

Key Responsibilities:

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Open to work in 24*7 and work from office environment
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
• Being proactive and show the utmost respect for customers time
• Good time management, ensuring all contacts with customers add value

Must adhere and non-negotiables:

Excellent in communication

Need to work on US shift timings.

Need to complete specific and dedicated training programs set by the client.

24*7 ,flexible shifts100% WFO, no hybrid

Preferred Qualifications:

Any Graduate - Additional certifications in customer service/upskilling

Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If interested, please share your resume with below details to

Name:

Email & Mobile Number:

Date Of Birth:

Graduation:

Post-Graduation: (If applicable):

Total experience:

Relevant experience:

Current/Previous Company name:

Current CTC:

Expected CTC:

Notice period:

Current location:

Flexible with Night Shift:

Thanks & Regards,

Talent Acquisition Team

Infosys BPM Ltd